Help · Hazel

Frequently Asked Questions

What exactly do I get?

A digital download: 81 AI “skills” (expert personas), 323 ready-to-run prompts with examples, plan-mode mega-prompts, a UGC + lip-sync video kit, guides, cheat sheets and a brand kit — organized into packs.

What is an AI “skill”?

A ready-made expert persona you paste once into ChatGPT, Claude or Gemini (as system instructions). After that, the AI answers like a specialist in that area.

Do I need to be technical?

No. There are step-by-step playbooks for beginners and a deep prompt vault for advanced users. Everything is copy-paste.

Which AI tools does it work with?

Any major chat AI — ChatGPT, Claude and Gemini are the main ones, and they're model-agnostic so others (like Grok) work too. We are independent and not affiliated with those companies; we just show you how to use them.

How do I receive it?

Instantly — by download and/or a link sent to the email you use at checkout.

Can I get a refund?

Yes — we back the packs with a 30-day money-back guarantee. If a prompt or skill genuinely doesn’t work as described, email us within 30 days with screenshots showing what you ran (using the materials exactly as provided) and the result you got, and we’ll fix it or refund you in full. See our Refund Policy for details.

Do you guarantee results?

No. These are educational tools. They save you time and give you a professional starting point, but your results depend on your own effort.

Still have a question?

Email cs2globalhub@gmail.com.